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Automotive Receptionist/BDC (Full-Time) Albuquerque

Automotive Receptionist/BDC (Full-Time)

Full Time • Albuquerque
Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
About the Role:
We are seeking a friendly and organized Automotive Receptionist/BDC to join our team at M&F Auto Sales. This position plays a crucial role in providing excellent customer service and administrative support to our sales department.

Our BDC department is the link between leads and appointments in the dealership. We are looking for an experienced candidate with skills that include:

  • Automotive experience 
  • Team Player
  • Responsible
  • Punctual
  • Strong communication - Phone and Electronically 
  • Organized 
  • Greeting and assisting customers in person and over the phone
  • Manage and respond to customer inquiries and appointments
  • Outgoing, friendly personality 
  • Goal oriented 
  • Perform administrative tasks as assigned 
  • Support the sales team with various tasks as need
You will be responsible for managing leads, setting appointments, working with sales team to coordinate, client communications, setting and managing appointments.

Requirements:
  • Previous experience in a receptionist or customer service role
  • Previous experience in BDC, CRM or sales is a plus
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and basic computer skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Knowledge of automotive industry and terminology is a plus
About Us:
M&F Auto Sales has been a trusted dealership in Albuquerque for over 20 years, providing quality pre-owned vehicles and exceptional customer service. Our team is dedicated to creating a positive and supportive work environment for all employees.
Compensation: $16.00 per hour




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